User Policy

Please read the following carefully. If you have any questions, please contact us at info@dedac.com. By signing up for service with Dedac, you are agreeing to abide by our User Policy below.

Role of Customer:

• It is your sole responsibility to determine if using any access number provided by Dedac is a local call or long distance call. We shall not, in any case, be responsible for a customer’s local telephone charges or long distance telephone charges.
• You assume total responsibility and liability for any products or services acquired through the Internet, and you agree that we are not liable for any product or service acquired through the Internet that either directly or indirectly causes you a loss.
• You have total responsibility for monitoring the content of all information received through the Internet, and you agree that we are not responsible or liable in any way for material available through the Internet that some may consider obscene or offensive.
• It is your responsibility to review or edit all material downloaded from the Internet and that we are not liable for any losses sustained due to problems with information or programs received through the Internet.
• You agree that we are not liable for any losses sustained by you either directly or indirectly due to loss of ability of us to provide service due to any reason or negative situation.
• You will not attempt to access computer systems or data that you are not authorized to access.
• You will not engage in any activity that violates any federal, state, or local law.
• You will not harass or otherwise disturb other Internet users in any way, using our hardware, software, or network. This includes unsolicited e-mails (“spam”) or broadcasts. If you violate this policy, you will be assessed the following fines and penalties, which you hereby agree to pay:
  • First Offense: $100.00
  • Second Offense: $500.00 and termination of your account.
• You will be held liable for any costs incurred by us as a result of your violation of any terms and conditions in this agreement. This includes, but is not limited to, attorneys’ fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations.

Role of Dedac:

• We will make all reasonable efforts to provide access to the Internet for our customers.
• We do not warrant or guarantee any product or service acquired either directly or indirectly through the Internet.
• We will not filter any information accessible through the Internet.
• We will from time to time monitor activity to enable us to continue to provide quality service.
• We will disclose any information necessary to satisfy any law enforcement agency request.
• We will not intentionally disclose any personal information unless required by law.

System Access:

• We provide a standard 56k dialup account for unlimited access per month. Unlimited access is defined as having access to our service 24/7. However, this is not an account for a continuous 24 hours a day, 7 days a week connection.
• ISDN dialup access is limited to 200 hours per month.
• We reserve the right to logoff any user session after approximately 10 minutes of inactivity or with approximately 5 hours of continual use.
• We prohibit the display of any material that violates the law or is offensive or obscene in any website hosted on equipment belonging to us.
• The equipment used by Dedac to provide services is designed for speeds up to 56k flex connectivity. However, we cannot guarantee a 56k connection if telephone company facilities or your modem are unable to support this connection speed.
• With respect to dial-up accounts, Dedac’s usernames are limited to one dial-in at a time. Multiple concurrent dial-ins using the same username are not permitted.
• Upon request, we will provide disk space for a personal shell account. This space is provided for personal use only. Any website found that offers products or services or appears to be a commercial site in any way will be removed from the server at our discretion.

Payment for Service:

• If a credit card charge is declined or an e-check is returned unpaid for any reason, service will be interrupted immediately until the charge is accepted or the account is paid current by some other method. We are under no obligation to resubmit the credit card charge after receiving notification of a declined charge.
• We will charge a $20 reactivation fee to any customer whose credit card or echeck has been returned unpaid.
• Customers are responsible for their fees regardless of their use of the system. Once you are 7 days into the initial billing cycle, then you will be responsible for the entire month.
• We may seek the service of various collection agencies for excessively overdue accounts.
• We reserve the right to back bill any customer for services used, but not billed.

Cancellation of Service:

• Customers may cancel their service by communicating by email at billing@dedac.com, or in writing to Dedac at our office at 6360 I-55 North, Suite 310, Jackson, MS 39211, by fax at 601-956-5481. We will terminate system access for you at the time you request cancellation of service.
• If an internet access account is cancelled within 7 days of the start of a service period, the Customer will receive a full refund of fees paid with respect to the period. If an account is cancelled after 7 days of the start of a service period, no refund will be issued.
• We reserve the right at our sole discretion to terminate any subscriber’s service.

Modification of User Policy:

• We reserve the right to modify our User Policy and you agree to comply with the modified policy.
• You are responsible for checking the User Policy for modifications.